Provo and Associates

Frequently Asked Questions
​Are your services covered by insurance plans?
​Unfortunately, insurance plans do not cover our services. However, many of the therapies and medical treatments that we recommend are covered. Diane is neither an M.D., a psychologist or a therapist, therefore, unable to give a diagnosis code for insurance purposes.  We require that our fees be paid on time and in full even if insurance claims are being submitted or an MSA (Medical Savings Account) is being used.
​Who can benefit from Fast ForWord?
​Why does Diane make house calls and school observations to work with children?
​Why do you have different rates for the various payment methods?
​Diane feels very strongly that to make the best assessment and subsequently create a program with the greatest impact she must see the child in their real world environment. To bring a child to her office doesn't generally show her what she needs to see. 
​Any child who does not acquire speech and language naturally. Also children with listening or reading challenges.
        Billed Rate: $245 per hour (effective 03/15/19)
This method requires the most administrative time and expense. Also, uncollectable accounts do occur with this method. We only bill clients who began with Diane Provo prior to 11/01/08. Credit cards are required for all others.​

        Credit Card Rate: $230 per hour (effective 03/15/19)
​This method requires less administrative time, payment is immediate and collection is less of a problem than with invoicing. We do, however, pay a percentage to the bank for this service.

        At Time of Visit Check Rate: $220 per hour (effective 03/15/19)
​This method requires the least amount of administrative time and rarely results in an uncollectable account.

        At Time of Visit Cash Rate; $200 per hour (effective 03/15/19)
 If cash is given at time of visit has a rate of $200/hour. This method results in no uncollectable accounts.

        Travel Time: $140 per hour, billed in 15 minute increments, minimum charge $70 (effective 03/15/19)